History shows an on-going voluntary and involuntary migration flow of people from their birthplace to other countries. Especially in the EU, more and more people settle to live in a new country. Migrants face many challenges before they can feel a part of the new society and function properly in the new surroundings. Serious problems arise especially when they are in need of medical help. Because of lack of language skills and lack of basic knowledge on the healthcare system in their new country, migrants become extremely vulnerable compared to the local population.
These communication problems affect also the healthcare providers who find it difficult to help people when they cannot properly communicate with them. When a provider cannot communicate effectively about a disease and treatment or when a patient cannot describe an experience of illness, it becomes difficult to build the trust in the provider-patient relationship.
This mis-communication can result in misdiagnosis, medication errors and potentially fatal mistakes that are costly for both patients and providers.
The project aims primarily to enable migrants to gain language skills about health care matters in a new language and improve their integration to the local society.
The partnership will produce a Healthcare Language Guide for Migrants containing:
The developed materials will be used for trainings for organizations and institutions responsible for the integration of migrants and also for those holding short language courses for migrants.
The partnership is formed by 8 organisations from Netherlands, Bulgaria, Romania, Lithuania, Cyprus, Germany, Portugal, and Spain.
The coordinating institution is Pressure Line, Netherlands.